Need help with a ticket, bet or prize?
Your provincial lottery is the only one who can check tickets, PROLINE and sports bets, prizes or player accounts, so they're the fastest way to get it sorted. Here's who to contact:
- Ontario: OLG ↗ (lottery, PROLINE and OLG.ca accounts)
- Quebec: Loto-Québec ↗
- British Columbia: BCLC ↗
- Alberta, Saskatchewan, Manitoba and the territories: WCLC ↗
- New Brunswick, Nova Scotia, PEI, and Newfoundland and Labrador: Atlantic Lottery ↗
For a hospital or charity lottery, use the contact details on that lottery's own website. For a damaged or lost ticket, see our guide.
Writing to Lottery.ca
Email us at info@lottery.ca if:
- You spotted a mistake in a result, prize or date.
- You run a hospital or charity lottery and want it listed or updated.
- You have a suggestion for the site, or a business inquiry.
We read every message and usually reply within a few business days.
Mailing address
PWR Group Inc.
Toronto, Ontario, Canada